Privacy Policy

PT. Dico Digital Solusi (referred to as "we", "us", or "Dico Society") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with Law No. 27 of 2022 on Personal Data Protection (the Indonesian PDP Law).

By using our services, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this policy.

1. Data We Collect

We may collect the following categories of data:

• Identity data: full name, email address, phone number.
• Community data: RT/RW/community name, address, member list (if you are an administrator).
• Transaction data: dues payment history, payment method, amounts.
• Technical data: IP address, device type, browser, and activity logs.
• Cookie & analytics data: obtained via Google Analytics 4 to measure site performance.

2. Purpose of Data Collection

We use your personal data to:

• Provide and operate the Dico Society service.
• Process dues payments and send related notifications.
• Improve the quality of our service through usage analytics.
• Comply with legal and regulatory obligations in Indonesia.
• Respond to your inquiries, reports, or requests.

3. Sharing Data with Third Parties

We do not sell your data. We share data with trusted third parties only in the following cases:

• Infrastructure providers (hosting, email, payment processing) supporting our service.
• Google Analytics for site traffic analysis (anonymized data).
• Authorities, when required by law or court order.

4. Your Rights as a Data Subject

Under the Indonesian PDP Law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data (right to be forgotten).
• Withdraw your consent to data processing at any time.
• Object to certain processing activities.
• Obtain a copy of your personal data (data portability).

To exercise these rights, please contact us at dico.society@gmail.com.

5. Data Security

We apply reasonable technical and organizational measures to protect your data, including encryption in transit (HTTPS), access controls, and system monitoring. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our site uses cookies to improve your experience and measure performance. You can disable cookies via your browser settings, though some features may not work optimally.

7. Policy Changes

We may update this Privacy Policy from time to time. Material changes will be announced on this site. The last updated date is always shown at the top of the page.

8. Contact

Questions, complaints, or requests related to personal data can be directed to: