Question 1

What is Dico Society?

Accepted Answer

Dico Society is a digital dues management platform for RT, RW, and communities that streamlines billing, record-keeping, and financial reporting transparently and efficiently.

Question 2

How do I sign up for Dico Society?

Accepted Answer

To sign up, visit our website at iuran.dicosociety.com and click the "Sign Up" button. Fill out the form with the required information, and our team will contact you for setup and onboarding.

Question 3

Is Dico Society safe to use?

Accepted Answer

Yes, Dico Society uses the latest encryption technology to protect user data. We also comply with data protection regulations and never share user information with third parties without consent.

Question 4

How can I support the development of Dico Society?

Accepted Answer

You can support the development of Dico Society by donating via the BCA, BNI, or PayPal accounts listed on the Donation section. Every contribution helps us build new features and maintain service quality.

Question 5

Do members need to download an app?

Accepted Answer

Yes, members should download the Dico Society mobile app, available free on the Google Play Store. Through this app, members can view bills, make payments, and see financial reports. An iOS version is in progress and will follow.

Question 6

What if a member does not own a smartphone?

Accepted Answer

For members without a smartphone, RT/RW admins can still input their payments manually into the system. These members can also view financial reports via printed copies provided by the administrators.

Question 7

Does Dico Society support multiple payment methods?

Accepted Answer

Today, members pay by bank transfer to the community account or in cash to the administrators, who confirm it in the app so everything is recorded automatically. Automatic payments via QRIS and Virtual Account are on the way.

Question 8

What if I need technical support?

Accepted Answer

We provide technical support via email, WhatsApp, and phone during business hours for every community — no tiered support levels, because Dico Society is free for everyone.